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Tel: +61 3 9415 8881
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Email: admin@ysas.org.au
  • 1 x Full Time Position 1.0 FTE to June 30th 2019 (Fixed Term Contract)
  • Annual Salary (SCHCADS 5 Plus 9.5% Employer Superannuation and generous Salary Packaging)

About YSAS

Youth Support + Advocacy Service is Australia’s largest and most comprehensive youth specific community service that enables young people experiencing serious disadvantage to access the resources and support they require to lead healthy and fulfilling lives.

About the Position

The Youth Crime Prevention Grants program is part of the Victorian Government’s response to youth offending, particularly recidivist offending, tackling the issue through the proven strategy of strengthening the ability of local communities intervening early and diverting young people from criminal behaviour. YSAS is the lead agency to a consortium of partners who will deliver the Crime Prevention Program pilot over two years in the LGA Frankston.

The Youth & Family Outreach Worker (the Advocate) will provide a range of holistic supports to young people utilising a resilience based service delivery model. The successful applicants will draw from a deep experience base of working with vulnerable young people and families in community settings. This position will appeal to those who are excited by the prospect of working within a high profile project that will explore new ways of delivering services and achieving tangible outcomes for participants. Advocates will be empowered to provide a comprehensive and intensive service response to ensure young people and families involved in the program can achieve the goals that they identify as important to them. The Guides will be required to work collaboratively with project partners, drawing from each other’s expertise, networks and resources in order to maximise opportunities and outcomes for clients. The Guides will also need to work autonomously; make sound judgements in the field; and will be capable of making sophisticated recommendations and conducting advocacy in complex environments.

The Youth Crime Prevention Project will invite applications from experienced workers who will in turn have the opportunity to utilise their wide experience base to provide services that are relevant, meaningful and practical. Led by a Partnership Manager who will create an authorising environment for innovation, the Guides will be creative in how, when and where young people are engaged and supported, including the provision of assertive outreach approaches, after hours work and other group work activities where required.  

The position will be based in Frankston but will be part of a broader team who service Casey/Dandenong LGA’s and thus may involve activities at locations across these catchments.

For full details of the position, please view the POSITION DESCRIPTION.

How to apply

To support your application you must provide a covering letter addressing the Key Selection Criteria found in the position description and a current Resume (in Word or PDF format only).

Applications close: COB 30th August 2017 and should be addressed to: careers@ysas.org.au, using the subject line: Youth & Family Outreach Worker (Advocate) - Frankston Youth Crime Prevention Program.

Please note: As part of our Employment screening process you will be required to undertake a National Criminal History check and have a current Working with Children Check.

Further Enquiries

For enquiries about these roles please contact either Warren Eames (0418126107) or Ipsita Wright (0409133289).

-  YSAS is an equal opportunity employer and we welcome applications from all sectors of the community.

-  YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.

Due to the predicted volume of applications, please note you will only be contacted if you are successful in progressing to a first round interview.

 

  • 1 x Full Time Position 1.0 FTE to June 30th 2019 (Fixed Term Contract)
  • 1 x Part Time Position 0.8 FTE to June 30th 2019 (Fixed Term Contract)
  • Annual Salary (SCHADS 5 Plus 9.5% Employer Superannuation and generous Salary Packaging)

About YSAS

Youth Support + Advocacy Service is Australia’s largest and most comprehensive youth specific community service that enables young people experiencing serious disadvantage to access the resources and support they require to lead healthy and fulfilling lives.

About the Position

The Youth Crime Prevention Grants program is part of the Victorian Government’s response to youth offending, particularly recidivist offending, tackling the issue through the proven strategy of strengthening the ability of local communities intervening early and diverting young people from criminal behaviour. YSAS is the lead agency to a consortium of partners who will deliver the Crime Prevention Program pilot over two years in the LGA’s of Casey and Dandenong.

The Youth & Family Outreach Worker (the Guide) will provide a range of holistic supports to young people utilising a resilience based service delivery model. The successful applicants will draw from a deep experience base of working with vulnerable young people and families in community settings. This position will appeal to those who are excited by the prospect of working within a high profile project that will explore new ways of delivering services and achieving tangible outcomes for participants. Guides will be empowered to provide a comprehensive and intensive service response to ensure young people and families involved in the program can achieve the goals that they identify as important to them. The Guides will be required to work collaboratively with project partners, drawing from each other’s expertise, networks and resources in order to maximise opportunities and outcomes for clients. The Guides will also need to work autonomously; make sound judgements in the field; and will be capable of making sophisticated recommendations and conducting advocacy in complex environments.

The Youth Crime Prevention Project will invite applications from experienced workers who will in turn have the opportunity to utilise their wide experience base to provide services that are relevant, meaningful and practical. Led by a Partnership Manager who will create an authorising environment for innovation, the Guides will be creative in how, when and where young people are engaged and supported, including the provision of assertive outreach approaches, after hours work and other group work activities where required.  

The positions will be based in Dandenong and will involve outposting/hot-desking at other locations in both Dandenong and Casey.

For full details of the position, please view the POSITION DESCRIPTION.

Further Enquiries

Applications close: COB 21st August 2017 and should be addressed to: careers@ysas.org.au, using the subject line: Guide - Youth & Family Worker (Youth Crime Prevention Program) application.  For enquiries about these roles please contact either Warren Eames (0418126107) or Ipsita Wright (0409133289).

YSAS is an equal opportunity employer and we welcome applications from all sectors of the community.
YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.

Due to the predicted volume of applications, please note you will only be contacted if you are successful in progressing to a first round interview.

  • Full time fixed term position 1.0 EFT to June 2018 with possibility of ongoing upon conclusion of contract.  Potential for job share (part time).
  • Annual salary (SCHADS Level 4-5 dependent on qualifications and experience) plus 9.5% Employer superannuation, salary packaging.
  • Access to generous salary packaging options

About us

Youth Support + Advocacy Service (YSAS) is Australia’s largest and most comprehensive, youth specific community service organisation that enables young people experiencing serious disadvantage to access the resources and support they require to lead healthy and fulfilling lives.

About the position

Are you a mature (& experienced) Youth drug and alcohol worker who wants to expand your practice and be on the front foot of Youth AOD work?

Do you love encouraging colleagues who are new to the field and supporting & learning from those who are old?

Can you crack a trucker joker with a struggling dad, explain harm reduction in a way that a young person gets it but also turn on the professional jargon when advocating to a doctor, lawyer, or intake worker?

Are you on a constant mission to educate your neighbours, friends, strangers, (anyone who will listen!) about youth AOD issues? Do you use humour and non-judgment to counter ill-informed generalisations?

Do you listen deeply, searching for strengths? Do you know yourself well and are able to dance that clunky, beautiful dance that is trauma informed work?

Are you up for learning? Lots and lots of learning!

Are you creative, gutsy and hilarious and unafraid of the menial tasks as well as the heroic?

Does your natural humility tell you that you can only say yes to half of these but your natural adventurer says, “go on, you’d be great”?

We’d love to hear from you.

For full details of the position, please view the POSITION DESCRIPTION.

How to apply for this job

To support your application you must provide a covering letter addressing the Key Selection Criteria found in the position description and a current Resume (in Word or PDF format only).

Applications close: COB 9th August 2017 and should be addressed to: careers@ysas.org.au, using the subject line:  YoDAA Youth AOD Advisor (24191) application.

Further Enquiries

For a confidential discussion about the position, please contact Cara Munro Steensma (YoDAA Manager) 03 9415-8881.

YSAS is an equal opportunity employer.
YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.

Due to the predicted volume of applications, please note you will only be contacted if you are successful in progressing to a first round interview.

 

At YSAS, we uphold the right of young people to participate in decisions that affect them. We believe this participation not only empowers young people but helps to build confidence and develop new skills for all involved.

Youth participation at YSAS is designed to benefit the young people involved. The young people also decide what that benefit is for their own goals and plans. As an organisation, we hugely value young people's contributions and welcome the creation of new ideas and suggestions that improve our services and programs for everyone.

From volunteering with one of the Youth Action and Advisory Groups or helping out with an event to attending focus groups or providing feedback, there are a number of ways in which you can get involved in youth participation at YSAS.

You will be reimbursed for some of these activities. If you want to know more about this reimbursement, or anything else about Youth Participation at YSAS,  ask your workers or YSAS Youth Participation and Leadership Program Officer on (03) 9415 8881.

Here's how to get involved

The CREW
The CREW

The CREW is YSAS’ Youth Action and Advisory Group; a collective of young people with the goal of taking action and making change. The CREW is about creating pathways for young people to participate in all areas of decision making. Members of the CREW are young people aged 12-25 from across Victoria with a connection to YSAS.

The CREW meets fortnightly and plays a key role in the organisation; from consulting and advising on programs and treatment models, to planning and co-delivering CREW ideas.

Headspace Collingwood YAC
Headspace Collingwood YAC

Our services at headspace Collingwood are influenced by the hard work of our Youth Advisory Committee (YAC). Our YAC is run by a peer worker who works one day a week on all things youth participation.

The group meets every three weeks and run regular fundraising events in the community, develop projects, inform policy and processes at our centre, speak at schools and local organisations, run a blog and create social media content, as well as generally make our centre a better place to be. Email reception@collingwoodheadspace.org.au to find out about the YAC or how to get involved.

Headspace Collingwood
Headspace Frankston YRG
Headspace Frankston YRG

The Youth Reference Group helps shape headspace Frankston services; co-designs and delivers programs, projects and events; and educates other young people.

YRG members are aged 16-24, from the Frankston & Mornington Peninsula regions, and:

  • Have had experience of feeling depressed or anxious, substance use or other mental health issues, &/or
  • Have a family member who has/had a mental illness or substance use problem &/or
  • Has an interest in youth health and wellbeing.

The YRG meets fortnightly on Tuesdays at 4pm. For more information about getting involved call 9769 6419 or email hryan@headspacefrankston.org.au

Headspace Frankston
Feedback - Dropbox and Online
Feedback - Dropbox and Online

YSAS welcomes all types of feedback. It helps us to improve our services to you.

If you have an idea for how YSAS can do something better or differently OR want to let us know that we did something well, you can:

  • Fill out the Online Feedback and Complaints form
  • Fill out a hard copy feedback form and put it in the DropBox or give it to your worker. You can ask your outreach worker for a copy of the form if you don’t visit a YSAS site.
  • Talk to a worker, manager or Director
  • Write a letter and send it to Youth Participation Officer - YSAS, Level 1/131 Johnston Street, Fitzroy VIC 3065
  • Send an email to feedback&complaints@ysas.org.au

The DropBox is emptied each week and sent to the Youth Participation Officer (YPO) at Head Office. 

Watch out for YSAS posters telling you what we’ve done about your feedback.

Surveys and Consultation Groups
Surveys and Consultation Groups

Sometimes YSAS asks young people their thoughts and ideas about things we need to change. This could be a consultation group, a survey or an interview about a specific topic.

Sometimes we help other organisations with their surveys and focus groups as well. Your worker will know about these or we put posters up at our programs to let you know about when and where they’re happening. We also let young people know through our YSAS Facebook page.

Serious Complaints
Serious Complaints

If you have a serious complaint, please talk to a worker, manager or Director directly.

Fill out a complaint form and return it to a worker or manager. A YSAS worker can give you a form and an envelope, and help you fill in the form if you want. 

Back to Publications
Date Posted Dec 12, 2016
Author
Reference

Introduction

Adolescence, as described by Ingersoll (1989), is a, “period of personal development during which a young person must establish a personal sense of individual identity and feelings of self worth which include an alteration of his or her body image, adaptation to more mature intellectual abilities, adjustments to society’s demands for behavioral maturity, internalising a personal value system and preparing for adult roles.”

These detailed Alcohol and Other Drug (AOD) Withdrawal Guidelines have been developed as a resource to support clinicians who are working with adolescents seeking to address their substance use.

Read Guidelines Here

Back to Publications
Date Posted Dec 8, 2016
Author
Reference

Substance misuse and dependence continues to be a leading cause of harm for Victorian young people and their families.

Victoria has an established, youth alcohol and other drug (AOD) service system that works with young people and their families to reduce risk of harm and prevent problems from escalating.

The purpose of this report is to provide policy makers and service planners with a deeper understanding of the Youth AOD service system in Victoria as well as offer recommendations to advance practice within the current system.Substance misuse and dependence continues to be a leading cause of harm for Victorian young people and their families.

Victoria has an established, youth alcohol and other drug (AOD) service system that works with young people and their families to reduce risk of harm and prevent problems from escalating. The purpose of this report is to provide policy makers and service planners with a deeper understanding of the Youth AOD service system in Victoria as well as offer recommendations to advance practice within the current system.

View Report Here

The YSAS Preston team provides the following services to young people living in the northern suburbs of metropolitan Melbourne:

  • Youth AOD outreach
  • Early intervention - Youth Support Service
Opening hours

YSAS Preston is hopen Monday to Friday, from 9am - 5pm

Contact

34 Wurruk Avenue, Preston, 3072

Phone: (03) 9478 0786

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With the controversial introduction of a new 1mm fit to Victorian Needle Syringe Programs, YoDAA has put together a harm reduction resource for Youth AOD workers supporting young people who inject substances. 

Recent changes to 1 ml Terumo fits (needle combined with a syringe) that are supplied by Needle Syringe Programs (NSPs) in Victoria have prompted NSP providers, AOD peak bodies & Youth AOD workers to voice concerns about the quality and safety of the new fit.

You can read extensively about the concerns here and here.

YoDAA has put together these tips for clinicians working with young people who inject substances and may be impacted by the change.

Talk to young people about the change 

Rumour always spreads faster than sound accurate information! Follow the links to read up on the new fits yourself and begin a conversation with young people you work with.

Stockpile

Some NSP’s (including Harm Reduction Victoria) are refusing to stock the new needle and finding ways to continue to supply the old one that young people will be more familiar with. Old stock may still be available at some NSP’s who are still to transition. Support young people to stockpile sterile fits and plan for what they will do when this supply changes.

Consider storage 

The new fits are packaged in sterile paper (not plastic). If the packet becomes wet the whole fit is then considered unsterile. Encourage young people to store their fits in something waterproof (not the paper bag issued by most NSP’s)

Mix it up 

Young people who use the interior of the plastic packet to mix up will need to change their practice. Talk about it early & make plans for safe ways to mix up. (ie: talk about sourcing sterile or disposable spoons.)

See change as an opportunity  

Now could be a great time to revisit a conversation about Opiate Substitution Therapy (OST) or other ways of using the same substance that don’t involve injecting (eg: smoking ice or taking oral forms of opiates).

Revisit basic skills 

Injecting safely is possible with a wide variety of fits and medical equipment (not just the old fit) however takes practice, knowledge and confidence. Refresh your knowledge with the Complete guide to injecting safelyShooting up Safely & How small is the hep C virus (Video).

Advocate 

Join Harm Reduction Victoria in advocating for equitable access to good quality sterile injecting equipment. Folow the link to read more about their campaign.

Still got questions? YoDAA would love to hear from you!

 

This article originally appeared on the YoDAA website: http://yodaa.org.au/workers/news/7-new-tips-safer-injecting 

Image of the inside of Ways and Means cafe
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Anonymous
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Before Ways and Means I was not confident with work and was unable to hold a job confidently. Ways & Means gave me the opportunity to volunteer and slowly get back into a working environment with support. I started off working hours that other young volunteers weren’t working due to my confidence at the time which helped me slowly build my working confidence. Now I’ve clocked up a year at the café and Kate the manager has been kind enough to give me paid hours at Ways & Means. I now work hours that other young people are working and help them to the best of my ability. My experience at Ways & Means has brought back my confidence with work that I’ve previously lost which is going to help me in the future with other employment, most importantly I have achieved my goal of wanting to have a stable job which I thought I’d never be able to achieve with how chaotic my life used to be. I couldn’t be happier working at Ways & Means - Edward

July 15 is World Youth Skills Day – a chance to focus on the importance of supporting young people to develop the skills they need to thrive. We sat down with Kate McKenzie, manager of Ways & Means café in the Melbourne CBD. The café is a YSAS program and social enterprise that has supported over 92 young people to build the skills and confidence they need to thrive in the community. 

Hi Kate! Thanks for this tasty flat white. Tell us a bit about Ways and Means

Hello, no problem!

Ways and Means is a YSAS program, established just over 18 months ago on Little Lonsdale street in the Melbourne CBD.

We offer vulnerable young people the opportunity to work in a boutique café, to develop new skills and a sense of belonging.

We work in partnership with other YSAS programs and services to identify young people interested in working at a café, and create a supportive pathway for them to do that. Our ultimate goal is to build the confidence, social skills and transferable professional skills to help move young people into paid employment or study.

How does the café help young people develop new skills?

Ways and Means provides a real-life working environment, supported by patient and compassionate staff. We have a culture of peer mentoring, which basically means staff and young people support new starters to develop their confidence and understanding of how a café works.

The people at the café are a mix of young people who have accessed YSAS services, volunteers from the hospitality industry and professional café workers. By working together, the guys with more experience can share pointers with the newbies and so-on and so forth.

What drives young people to work at the café?

They can see how it will benefit them, whether they have prior hospitality experience or not – they understand there are a lot of opportunities in Melbourne in this industry.

A lot of them just want to connect and build their confidence. Often, at the start, they’ll come in with their head hung low, thinking “oh, I can’t even work” then after a few weeks or months their confidence has grown immensely. They’re starting to think “wow, I can do this!”, their juices have started flowing and it’s a lovely thing to see.

What skills in particular are young people learning?

Most things to do with café work! From barista work – which is really hard! – to short order cooks, service, cleaning, point of sale machines and fulfilling catering orders. We tend to have a good spread of young people interested in all these jobs, rather than everyone wanting to be a barista for example which makes things easier!

A couple of weeks ago we had a catering order for 200 people at a nearby business. That was a big lesson in planning for all our staff. Three hundred sandwiches later, a few new skills were developed!

Another customer ordered a load of damper for a special event, so there’s always something different happening.

Aside from these more tangible skills, they’re also learning how to interact with the public, teamwork, self-worth, workplace etiquette, trust, a sense of motivation, confidence and social skills.

You made damper?!

There’s nothing we can’t do! Sometimes the staff and young people are just like “you said yes to what?!”

What impact does the café have on young people?

Ways and Means Café has supported 92 young people over the last 18 months. Most of these people have gone on to further study or paid employment. Everyone’s different but we’ve had some people go on to paid gigs at Ways and Means, elsewhere in the hospitality industry or secured trade apprenticeships. Others have gotten into education – back to VCE or enrolling in Tafe or university courses. They’re all different.

And what about the wider community?

Our clients are mainly corporate folk and they’re really supportive. A lot of them have very little knowledge or understanding of the challenges our young people are facing, so there’s a huge opportunity for the café to help educate people about issues like mental health, to try to reduce the stigma surrounding it.

I do think the café helps raise the social conscience of the community around us.

We have a suspended coffee system our customers are really into. They basically buy an extra coffee – or sometimes five extra coffees! – when they’re buying their morning round. Those coffees can then be claimed by someone in need of it.

Often this will be people sleeping rough or young people in need of a space to just be. They know they can come in, have a coffee – and I’ll give them a meal too – just to be and find the support they need.

We also have a lot of workplaces that go out of their way to order catering from us and we really appreciate that support.

Thank you for chatting with us! Would you like to share anything else?

I’d like to take this opportunity to express how important being part of this program has been for me personally. I feel very emotionally connected to the work and feel deeply passionate about the ongoing success of the program. Having the opportunity to assist so many young people has been truly inspiring.

If you’re in the Melbourne CBD area, visit Ways and Means café at 18 Little Lonsdale St.

And if you need delicious catering, give Kate a ring on 9639 8777. She and the team can pull together morning teas, lunches, afternoon teas and whatever else you need, including damper!

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